|Size||European Size||Sole Length (cm / inch)|
|1||32||20.7 / 8.15|
|2||33||21.3 / 8.39|
|3||34||22 / 8.66|
|3.5||35||22.7 / 8.94|
|4.5||36||23.3 / 9.17|
|5||37||24 / 9.45|
|6||38||24.5 / 9.65|
|10.5||27||17.3 / 6.81|
|11||28||18 / 7.09|
|11.5||29||18.7 / 7.36|
|12.5||30||19.3 / 7.60|
|13.5||31||20 / 7.87|
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (43)
4 Stars (9)
3 Stars (2)
2 Stars (1)
1 Star (4)
|Buyer||Real customer reviews|
21 Mar 2019 19:54
Great, we have tried it in the snow and they go very well not cove the water are warm and very good quality
8 Mar 2019 21:09
27 Feb 2019 04:19
Delivery month to mo. strong smell is. Fully corresponds to the dimensional grid.
22 Feb 2019 23:42
Excellent product, arrived fast
19 Feb 2019 06:51
Very good quality
8 Feb 2019 05:47
very nice as photo shown..thanks but delivery take very long
6 Feb 2019 12:22
6 Feb 2019 06:21
Shipping fast good product
1 Feb 2019 02:12
31 Jan 2019 05:15
Ilusad ja väga soojad saapad. Korralik kaup. Ülikiire tarne. Soovitan! Beautiful and very warm boots. Good goods. Fast delivery. Recommend
30 Jan 2019 10:20
My daughter delighted with the boots!
29 Jan 2019 08:54
28 Jan 2019 12:45
very beautiful and nicely made.
27 Jan 2019 13:40
Very warm and good size for 22 cm long feet. Exactly like the pic. Thank you
26 Jan 2019 13:22
good but not waterproof easy wet
26 Jan 2019 10:04
Very good,and very warm shoes.
25 Jan 2019 11:20
Product came different brand
25 Jan 2019 07:41
Fast delivery Excellent Quality
25 Jan 2019 06:09
Dazzling and comfortable
24 Jan 2019 13:41
Very quick delivery; Arrived in France in 11 days!
23 Jan 2019 04:47
Gavau, kaip IR nieko, typewriter užsisakinėjau, Kad kailiukas būtų violetinis, O atsiuntė su baltu...
22 Jan 2019 06:39
Thank you! Great product
22 Jan 2019 05:21
Terrible! I ordered boots on december 12, 2018, two pairs, the money was withdrawn. Sent one couple in 3 weeks, the second couple forgot to send. I wrote off with the store, said that i will send. It was another 3 weeks, the second couple never delivered. Do not recommend!
22 Jan 2019 04:28
Seller has shipped much bigger size than ordered....
21 Jan 2019 14:54
The quality is excellent. Long shipping
20 Jan 2019 23:03
So two month sheeping is too much, but my girl is satisfied by the item.
20 Jan 2019 02:44
Very good Product
20 Jan 2019 08:31
לצערי shoes arrived little too, recommended taken measure more
18 Jan 2019 06:31
Boots exactly as pictured. Inside a good seal, to boots not wrinkle. Not malomeryat. We are happy.
17 Jan 2019 09:25
Boots very much-and me and my daughter! The size of, at 3 years old and 8 months-perfectly! Tёplenkie, cozy, insole-generally, we decided to immediately some more order, for the Future)) store recommend and heartfelt thanks!
17 Jan 2019 08:09
like the picture love it!
17 Jan 2019 02:08
Very good boots.
17 Jan 2019 06:15
I have no words of indignation! Ordered were two pairs for granddaughters of twins. Sent alone!!! Wrote them a letter, asked, maybe open a dispute? Do not, they say, we will send you the second. And i believed it. I'm used to believing people. So raised! And what do you think, sent!!! Three weeks later, i got other... It is others!!!!!!! Look at the photo and tell me that i'm lying!?!? Wrote them, culturally saying why do you so with the children then!? Do you know what they said? Oh, we're wrong, but you'll excuse us, of course. And all!!!! And i can't open a dispute anymore! And i also have a granddaughter to calm down. They first saw and look forward to the second.
15 Jan 2019 21:49
15 Jan 2019 14:10
Boots good quality made, though when taken out of the package, feel the smell. Made to the balcony, the couple of hours and weathered. Child very like, all night pass and not want to shoot. As in they will-heat or no legs, look, when after the street прийдем. Inside stelechka felt, fur really not very thick. Thank you.
15 Jan 2019 10:55
Very good store!!
15 Jan 2019 08:27
Good product. Just like the description.
15 Jan 2019 08:08
Look the Glue stains that Not scour. Going for a long time.
15 Jan 2019 02:04
Little thin than expected.
14 Jan 2019 22:12
14 Jan 2019 22:00
good quality even thogh not like at the picture
13 Jan 2019 17:54
Shipping something late submission, But the waiting was worth Excellent product
13 Jan 2019 12:09
Boots of excellent quality. Carefully sewn, light. Delivery fast. Recommend to buy.
13 Jan 2019 05:19
Super boots. The size corresponds to the table. I will order more for the tribe
12 Jan 2019 12:16
12 Jan 2019 11:42
Boots really liked, i recommend.
11 Jan 2019 03:08
According to the description, delivery month, very satisfied, thank you
10 Jan 2019 16:42
best of the best
10 Jan 2019 09:30
In appearance-good boots. Insoles are very thin. 31 size for 4 years with a margin.
10 Jan 2019 09:03
All as described! Good quality!
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