|Size||Sole Length (cm / inch)|
|1||18.7 / 7.36|
|1.5||19.5 / 7.68|
|2.5||20.2 / 7.95|
|3.5||21 / 8.27|
|4||21.5 / 8.46|
|6.5||12 / 4.72|
|7||12.5 / 4.92|
|7.5||13 / 5.12|
|8||13.5 / 5.31|
|8.5||14 / 5.51|
|9.5||15 / 5.91|
|10||15.6 / 6.14|
|11||16.2 / 6.38|
|11.5||16.9 / 6.65|
|12||17.5 / 6.89|
|13||18 / 7.09|
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (50)
4 Stars (7)
3 Stars (5)
2 Stars (2)
1 Star (7)
|Buyer||Real customer reviews|
22 Mar 2019 06:08
Excellent shoes for the spring, slush, the size grid correspond, made qualitatively, comfortable, the daughter barely shook very much, the size grid corresponds
20 Mar 2019 08:09
Beautiful but big
17 Mar 2019 03:51
Good day received the boot am very happy came fast and very beautiful iqual announcement.
14 Mar 2019 04:07
They're fire... I made a mistake with the size ordered the wrong .. Will be on growth. Very beautiful) rubber as a gift! Thank You
13 Mar 2019 22:26
Light shoes! Very cute
13 Mar 2019 17:48
I did not communicate with the store. Correspond to the description. We're still big.
13 Mar 2019 09:27
Shoes such as the description. Very light.
12 Mar 2019 23:11
Ordered 15.02 came 12.03. All as in the description. Perfect. 11,5 size on our 29. The daughter has a size of 27. But the toe is good. For the autumn is still enough. Not winter of course. But the early spring is super. I buy a second time. And i will buy more) i recommend!
11 Mar 2019 02:19
beautiful little boots
5 Mar 2019 01:40
The product corresponds to the description! we order not the first pair, worn well! the quality is super!!
2 Mar 2019 21:46
Acceptable, Fast Shipping
28 Feb 2019 20:37
It’s perfect..love it
19 Feb 2019 08:07
These are FANTASTIC shoes! The quality is amazing!!! they look beautifully, nicely done, just as the picture! I would love to buy even the same for me as adults if they would have adult sizes!
18 Feb 2019 21:05
Size 11 t e 28 length on the insole 16.5 and not 17.2 as stated and in general on the look good
27 Jan 2019 01:23
She's doing great and she's very happy
21 Jan 2019 18:38
Excellent product I recommend.
17 Jan 2019 04:42
Boots not come, but returned the money
15 Jan 2019 21:48
A great product and delivered on time. Thank you very much
14 Jan 2019 07:19
11 Jan 2019 06:26
The shoe was the one i asked for but they didn't send me the size i asked for
6 Jan 2019 10:56
The shoes were much too large. Matenlebel beats so don't. Do my daughters feet measured and exactly as ordered. Unfortunately fit them not and are they think I called 1/2 sizes too large. Sin of the money
4 Jan 2019 04:57
The Shoes come. Look great.
3 Jan 2019 00:33
Good shoes, but I ordered the winter, and came to the spring. Seller returned the money.
29 Dec 2018 09:53
Very good item! Great quality! very fast shipping! Great Seller! totally recommended
25 Dec 2018 23:03
Got a half size bigger product is amazing
21 Dec 2018 06:55
Perfect. Very nice and quality nice
17 Dec 2018 08:48
Order for the umpteenth time-everything is fine, thank you.
16 Dec 2018 07:02
16 Dec 2018 00:19
14 Dec 2018 08:14
Too many little ones besides taking too long
12 Dec 2018 08:56
11 Dec 2018 07:01
Nice... but are great Will be in the spring or autumn
8 Dec 2018 03:44
very good quality boots
5 Dec 2018 13:55
Very nice Very very Good quality for such low price
4 Dec 2018 08:20
really nice shoes
4 Dec 2018 05:54
Delivery very fast, very beautiful boot
3 Dec 2018 11:47
my child likes them.they are lightweight, pretty and shiny
3 Dec 2018 04:51
Big ones coming. One more number. I ordered 21 and it's 22. But they're adorable!
2 Dec 2018 20:36
I put 4 zirki, bo lac once wrinkled on zgini. I zamovlyala winter, 3 insulated, and the stink of yak is basic. For the winter do not drink. No more worn, bo for zimi is cold. I think that for the price it is possible to suede, more than one on the heat. From the rosemary table to the fall.
30 Nov 2018 07:46
A little wrinkled because the packing was only a package and a doll. And so everything is fine!
29 Nov 2018 23:00
How the photo very surprise fast delivery
26 Nov 2018 08:19
Very beautiful, fast delivery
25 Nov 2018 00:35
Very precisely correspond to the photo, comfortable, came for 3 weeks
21 Nov 2018 05:57
Trop petit corresponded to a 21
21 Nov 2018 01:43
Good shoes but fur clearly wished it there almost no
20 Nov 2018 23:31
Received... the goods are wrapped in a bubble film, the boots were in some places wrinkled. The fur in the photo looks more thick and long, actually liquid. At-10 will be cold. The iron label on the sole on one shoe is half peeled off. In general, so-so, not a fountain, nothing critical. And the shoelaces are quite lame, saved. Have to buy other more durable and thicker as in the photo.
20 Nov 2018 08:05
Patent artificial leather soft with a heater 24 size for a leg 14 cm well on warm pantyhose. Just for our autumn.
19 Nov 2018 05:16
19 Nov 2018 03:48
All ok, looks like in the picture
18 Nov 2018 11:30
i don 't have receivied the shoeses and never get my money back. i am very disseponded
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