We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (19)
4 Stars (3)
3 Stars (1)
2 Stars (0)
1 Star (1)
|Buyer||Real customer reviews|
17 Mar 2019 05:53
I did not receive the order. The store returned the money.
20 Feb 2019 21:01
Did not come
20 Feb 2019 04:27
13 Feb 2019 01:13
Cute frog, water does not miss, but a one-year-old child persistently removes it from her head. Delivery took a couple of months.
5 Feb 2019 13:14
It is not plastic as the advertisement describes, it is eva rubber, it has enough diameter and hook very well
26 Jan 2019 03:17
Novosibirsk was 1,5 months old. They threw it in the mailbox. A little wrinkled. Size adjustable. How does the child not know about this) have not yet experienced.
20 Jan 2019 00:53
As in the description
19 Jan 2019 04:51
17 Jan 2019 01:08
Passed ochesh long, 2 months. It Is negative, and interesting thing.
16 Jan 2019 11:45
Fit skinny girl 5 years
13 Jan 2019 16:00
I thought he was silicone. It is made of soft material, buttons are working. We haven't tried the case yet.
11 Jan 2019 09:49
16 Dec 2018 13:37
19 Nov 2018 08:54
3 Nov 2018 09:26
30 Oct 2018 04:08
All good, as in the description, recommend.
25 Oct 2018 06:55
1.5 months on the road to RB Beautiful hat, almost not hesitated One star for the fact that store gave a false track code, but replied to my message and promised to return if I do not receive the goods. Recommended items and seller.
12 Oct 2018 12:31
Cool stuff, the water does not flow, now we can somehow wash your hair, very sorry that did not buy before, a good thing, we have 1 year, left alone a button, think years up to 2x high recommend
8 Oct 2018 08:46
All good, the goods arrived in 19 days
28 Sep 2018 08:32
Come in Dnieper after 22 days. Fits the description of goods.
28 Sep 2018 03:33
Visor arrived in 7 days! Dropped in the box. Visor came when folded, so jam.
18 Sep 2018 01:09
14 Sep 2018 20:35
11 Sep 2018 04:00
Excellent Zhabko!!! I happy)
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