We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (88%) | 5 Stars (38) |
76%
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4 Stars (6) |
12%
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Neutral (8%) | 3 Stars (4) |
8%
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Negative (4%) | 2 Stars (0) |
0%
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1 Star (2) |
4%
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Buyer | Real customer reviews | |
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G***g ![]() |
22 Mar 2019 05:17 In general, i did not expect the order to come, it was 4 months, already and the dispute won and the money was returned. And then a month after the return i receive the parcel! In quality satisfied, as in the description. The plywood is thin and crumble. you can easily plant a splinter. |
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F***f ![]() |
22 Mar 2019 04:30 Good puzzles, the second time i order, fast delivery 3 weeks to vorkuta. when new, very tight gather and disassemble, you need to play carefully so as not to break the details, then very easily gather. bright, beautiful, the child really likes! |
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S***s ![]() |
21 Mar 2019 03:09 Item not received |
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Customer ![]() |
20 Mar 2019 11:54 :) |
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M***p ![]() |
19 Mar 2019 22:36 Puzzle very nice but bow hard to separate between parts ומאוד delicate |
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A***l ![]() |
19 Mar 2019 03:06 thank you bro |
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Customer ![]() |
18 Mar 2019 14:28 Very nice puzzle. Free Shipping got balloon. Nice surprise. Kind nothing, and enjoys.☺ |
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U***v ![]() |
18 Mar 2019 07:56 The goods did not come, thanks to the store-the money was returned. |
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E***z ![]() |
18 Mar 2019 07:14 Nice puzzle, looks as in the picture. |
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O***i ![]() |
17 Mar 2019 23:39 Good quality |
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G***n ![]() |
16 Mar 2019 21:32 All ok very thanks |
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M***t ![]() |
15 Mar 2019 15:34 Pieces are a bit tight |
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A***a ![]() |
14 Mar 2019 11:27 Delivery five weeks. Cool mosaics, i and the child liked. Made qualitatively, the material is pleasant. Thank you very much! |
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O***a ![]() |
13 Mar 2019 05:43 It didn't come! |
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A***o ![]() |
12 Mar 2019 16:25 Poor quality |
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O***s ![]() |
11 Mar 2019 09:11 super,I will order more,thanks to store for present |
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D***n ![]() |
8 Mar 2019 12:37 Be careful of the size of the product. Very small puzzle |
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O***a ![]() |
8 Mar 2019 02:21 Did not receive the goods money did not return |
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N***a ![]() |
7 Mar 2019 23:54 Thought they would be thicker |
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Customer ![]() |
6 Mar 2019 10:54 Fast delivery, cool puzzles, order not the first time |
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E***a ![]() |
5 Mar 2019 23:56 Quick shipping, nice quality puzzle.My baby loves it! Thank you for your little gift x |
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A***a ![]() |
4 Mar 2019 10:39 The puzzle did not come, the money was returned quickly without dancing with a tambourine. |
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Z***a ![]() |
3 Mar 2019 13:50 The order came for two months. The toy is bright, but fragile. After the first use, the tree parted (seen in the second photo). We will glue, but i would like to strengthen the toy. Track tracked. |
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Y***a ![]() |
3 Mar 2019 04:26 Looks all good |
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Customer ![]() |
3 Mar 2019 01:24 Small. |
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E***a ![]() |
27 Feb 2019 11:25 The child is difficult to separate the details, but with the whole everything is good |
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A***a ![]() |
25 Feb 2019 14:52 Not has come shipment. |
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G***s ![]() |
25 Feb 2019 06:35 It's small but very good |
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C***h ![]() |
21 Feb 2019 23:43 Excellent |
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R***r ![]() |
21 Feb 2019 09:24 Came 2 identical. The desired numbers were indicated when ordering |
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A***a ![]() |
20 Feb 2019 04:38 Not arrived, money returned |
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L***a ![]() |
20 Feb 2019 02:54 Not bad puzzles, only the picture is very fragile glued to the wood, the child soared from the surface. And more puzzles are very tight, very difficult to separate and fasten |
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N***a ![]() |
19 Feb 2019 00:12 great, same as on picture |
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Customer ![]() |
15 Feb 2019 09:28 Wooden material and like animagem. Well packed and arrived very fast. Thank You |
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S***x ![]() |
18 Jan 2019 13:09 Krokodil krokoju |
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S***k ![]() |
18 Jan 2019 03:15 As described, thanks |
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I***e ![]() |
18 Jan 2019 00:13 Super fast shipping less than two weeks |
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I***a ![]() |
17 Jan 2019 09:01 Elements of the puzzle is not completely пропилины and edge is therefore not processed. hard at first to disassemble and assemble. Need every detail nozhdachkoy process. The child will not let (jagged, and do not collect it it effortlessly parents) |
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Customer ![]() |
16 Jan 2019 11:56 Thank you |
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Customer ![]() |
16 Jan 2019 07:27 Very good qality. Recommend. |
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V***k ![]() |
15 Jan 2019 04:19 ok |
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V***a ![]() |
12 Jan 2019 22:53 Mosaic is very colorful and beautiful, not satisfied with the delivery almost 2 months-it Disgusting, T. my all parcels come from 1 до3недель! hard enough collects the child have to press to connect the parts. |
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D***a ![]() |
12 Jan 2019 16:57 Very very good quality |
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S***s ![]() |
12 Jan 2019 08:29 Come one only |
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D***a ![]() |
12 Jan 2019 08:19 Very robust quality |
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A***i ![]() |
10 Jan 2019 14:32 Normal puzzles, ordered to more, but the bus here-only approximate to the reality picture. It 'S even faster than the stated date |
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R***e ![]() |
10 Jan 2019 12:01 Looks quality nice and consistent with the publishing. |
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J***j ![]() |
10 Jan 2019 08:29 We Had problems with the delivery, didn't find Street address of our home and only so far contacted the company 4/72. I had to go to the office to pick up the product, tardándose much more than expected, but important thing is to arrive, in good furniture state and my son charm you. |
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Customer ![]() |
10 Jan 2019 00:48 Rekamenduyu |
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N***a ![]() |
9 Jan 2019 23:49 A week sticker peeled off from a piece of wood |
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